AI Chatbot Use Disclaimer

This notice explains how the Z Immigration AI chatbot may be used, what it can help with, and the important limitations that apply to its responses.

The chatbot is provided by Z Immigration Consulting Services Inc. to help users navigate our services, obtain general information, and connect with the appropriate next step.

What can the chatbot help with?

The chatbot is intended to make it easier to find information and navigate Z Immigration's services.

• General information about Z Immigration's services
• Directing users to the appropriate service, team member, consultation, or booking option
• Providing links to forms, booking pages, or other relevant resources
• Answering general questions using publicly available Canadian government information, including information from Canada.ca and related official sources
• Explaining general processes or terminology at a high level
• Helping users identify where to obtain official or professional assistance

Does the chatbot provide immigration advice?

No. The chatbot does not provide immigration or citizenship advice and should not be relied upon for legal, professional, eligibility, strategy, or case-specific immigration decisions.

The chatbot does not establish a consultant-client relationship and does not replace a consultation with a Regulated Canadian Immigration Consultant or other authorized professional.

Any general information provided by the chatbot must be considered informational only.

How accurate are chatbot responses?

AI-generated responses may sometimes be incorrect, incomplete, outdated, or based on an inaccurate understanding of a user's question. AI systems can also generate information that appears credible but is not accurate, sometimes referred to as an AI "hallucination."

Where there is any inconsistency between chatbot information and official government information, the applicable official government source takes precedence.

Do not rely on chatbot responses as your only source for an immigration decision.

Important immigration information should be verified against current official Government of Canada sources or with an authorized professional.

Immigration laws, policies, programs, eligibility requirements, fees, forms, and processing procedures may change without notice.

Can the chatbot assess my eligibility or recommend an immigration strategy?

No. The chatbot is not authorized to perform the functions listed below.

For an individual assessment or professional advice, users should book an appropriate consultation with Z Immigration.

• Determine whether you qualify for an immigration program
• Assess the strength of your immigration case
• Recommend which immigration pathway you should choose
• Provide legal interpretations or case-specific immigration advice
• Predict the outcome of an application
• Guarantee processing times or approval
• Make professional decisions on behalf of Z Immigration

Can the chatbot help me book or contact Z Immigration?

Yes. The chatbot may assist with practical and administrative matters.

Any appointment, professional service, representation, or formal engagement remains subject to Z Immigration's normal booking, onboarding, and retainer processes.

• Directing you to consultation booking options
• Helping you locate the appropriate service
• Providing contact or inquiry information
• Directing you to relevant forms or resources
• Helping you identify the appropriate person or process for your inquiry

Does chatting with the AI create a client relationship?

No. Using the chatbot, asking questions, submitting general information, or receiving an AI-generated response does not create a consultant-client relationship with Z Immigration.

A professional relationship is established only when Z Immigration accepts the matter and the applicable consultation, service, or retainer requirements have been completed.

What information should I share?

Users should avoid unnecessarily entering highly sensitive information into the chatbot.

Unless specifically required through an approved secure process, do not provide the information listed below.

For documents or sensitive information required for an immigration matter, Z Immigration may direct clients to an appropriate secure communication or document-submission method.

• Passwords or PINs
• Full credit-card or banking information
• Account security credentials
• Social insurance numbers
• Highly sensitive medical information
• Complete passport or identity-document details
• Confidential documents that are not necessary for the inquiry

How is information handled?

Information submitted through the chatbot may be processed using technology and third-party service providers that support the chatbot and related business systems.

Z Immigration takes reasonable care regarding personal and confidential information and seeks to limit unnecessary disclosure.

Use of the chatbot is also subject to Z Immigration's Privacy Policy and applicable privacy and professional requirements.

Are chatbot conversations stored?

Chat interactions may be retained where reasonably necessary for the purposes listed below.

Retention and handling of personal information are governed by Z Immigration's Privacy Policy and applicable requirements.

• Responding to inquiries
• Service administration
• Improving chatbot functionality and customer experience
• Security
• Quality assurance
• Compliance and record keeping

Does the chatbot make commitments for Z Immigration?

No. The chatbot cannot independently perform the functions listed below.

Any material service arrangement, fee, scope of work, or professional commitment must be confirmed through Z Immigration's authorized processes.

• Enter into a retainer agreement
• Accept a client matter
• Quote a binding professional fee unless expressly confirmed through an authorized Z Immigration process
• Guarantee immigration results
• Create commitments or representations on behalf of Z Immigration
• Submit immigration applications
• Make changes to an existing professional engagement

Responsible Use

Users should use the chatbot as a general information and navigation tool only.

For important immigration matters:

• Verify information through official Government of Canada sources
• Do not rely solely on an AI-generated response
• Seek professional advice where your individual circumstances require assessment
• Contact Z Immigration if a chatbot response appears unclear, inconsistent, or incorrect

Contact Us

For professional immigration advice, case-specific questions, or assistance beyond the chatbot's general information function, please contact:

The chatbot is designed to help users find information and reach the appropriate resources, but final immigration advice and professional judgment are provided only through Z Immigration's authorized professional services.